Frequently Asked Questions (FAQ)
Q: What areas in Bali do you cover?
A: We provide on-call massage services to various areas, including Seminyak, Canggu, Kuta, Legian, Sanur, Nusa Dua, Jimbaran, and Ubud. If you are staying outside these areas, please contact us to check for availability.
Q: Do I need to provide anything for the massage?
A: No, you don’t need to worry about a thing! Our therapists bring everything needed for the session, including fresh towels, massage oils, and any necessary equipment. You just need to provide a space where you feel comfortable to relax.
Q: Are your therapists professionally trained?
A: Yes, absolutely. All Jaya Bali Massage therapists are experienced, well-trained, and vetted to ensure they meet our high standards of professionalism and traditional Balinese healing techniques.
Q: Is this a professional therapeutic service?
A: Yes. We provide strictly professional and therapeutic massage services only. We maintain a zero-tolerance policy towards any inappropriate behavior or requests. Our goal is your health and relaxation.
Q: How can I book an appointment?
A: Booking is easy! You can book directly through our website or send us a message via WhatsApp. We recommend booking at least 1-2 hours in advance to secure your preferred time slot.
Q: Can I request a specific type of pressure?
A: Of course. Whether you prefer light, medium, or deep pressure, please communicate your preference to our therapist at the beginning of the session so they can tailor the treatment to your comfort.
Q: What are your hygiene protocols?
A: Your safety is our priority. Our therapists follow strict hygiene standards, including mandatory hand-washing before and after sessions. We use 100% freshly laundered linens and sanitized equipment for every client.
Q: What payment methods do you accept?
A: We accept cash (IDR) and bank transfers. Payment is made directly after the service is completed.